Need some assistance, and not sure where to turn? Well then this is the page for you! From here you can send our support team a ticket or view the FAQ’s to see if someone has asked your question before.




You can either select the link for I forgot my password on the login page for the service you’re trying to access, email our support team ([email protected]), or submit a ticket.
You can login to the billing system by going to, or you can contact our payments team ([email protected]).
When you pay an invoice balance online our payments are processed by PayPal, who is an industry leader in online payment processing. Your details are only processed on their secure servers.
Yes! For more information about what we can do for you contact us at [email protected]. We do require non-profit organizations to provide proof of their 501(c)(3) status. FIRST Robotics Teams are the only organizations we do not require proof of 501(c)(3) status.